Support Center Module
Manage customer support requests in one system as tickets, instead of scattered emails and messages.
Features
- Support ticket creation and categorization
- Status tracking: New → In Progress → Resolved → Closed
- Priority levels: Low, Normal, High, Urgent
- Assignment to a team member with ownership tracking
- Automatic customer notifications and status updates
- Historical ticket records and resolution-time reporting
#destek
#ticket
#musteri-hizmetleri
#crm