Question 1

How long does Lighthouse take to install and get up and running?

Accepted Answer

Demo:  With our ready demo environment, you can try Lighthouse immediately. Once you receive your login credentials, you can start without waiting.   Standard setup:  Going live and getting into production is typically completed in about  3 days .   Custom developments:  Marina-specific needs are planned and implemented as quickly as possible within your plan. Delivery timelines are agreed together as the scope is clarified.  Training and data migration are integrated into the setup process based on your needs.

Question 2

Is my data secure?

Accepted Answer

Yes. Lighthouse is developed by  Argeya Software  and managed under enterprise information security standards.  Argeya certifications and management systems    ISO 27001:2013  — Information Security Management System   ISO 9001:2015  — Quality Management System   ISO 22301:2012  — Business Continuity Management System   ISO/IEC 20000-1:2011  — IT Service Management System   Technical and operational protection    SSL/TLS encryption:  Data is transmitted over encrypted channels   Role-based access (RBAC):  Users only access data and actions they are authorized for   Audit trail:  Who did what, and when, is logged   Regular backups:  Automated backups and a continuity-focused approach   Secure infrastructure:  Enterprise-grade server/database security and access controls   Privacy compliance:  Processes aligned with personal data protection requirements in your country (e.g. GDPR)   Our goal is to protect the confidentiality, integrity and availability of your marina operations data. Learn more at  argeya.com .

Question 3

Should I choose SaaS or On-Premise?

Accepted Answer

Choose SaaS if:    You want low startup costs  You don't want to deal with IT infrastructure  You prefer automatic updates  Internet access from anywhere is important    Choose On-Premise if:    You want complete control over your data  You have strong IT infrastructure  You need to work in an internet-free environment

Question 4

How many users can I add?

Accepted Answer

Unlimited users can be created in all packages.   There is no user-count limit in Standard, Premium or Enterprise plans. Add as many users as you need and assign roles and permissions to each one.

Question 5

Do you adapt to local tax and e-invoicing requirements?

Accepted Answer

Yes. For international marinas, we adapt Lighthouse to  your local tax system  and electronic invoicing rules — rather than assuming a single national standard.    Local tax adaptation:  Fiscal rules, VAT/tax calculation and invoice formats aligned with your country   Electronic invoicing:  Integration with the e-invoicing approach required in your market   Automatic invoice creation:  Invoices can be generated when a service is completed   PDF export:  Save and send invoices as PDF   This capability is available in Premium and Enterprise packages.

Sıkça Sorulan Sorular

How long does Lighthouse take to install and get up and running?

Is my data secure?

Should I choose SaaS or On-Premise?

How many users can I add?

Do you adapt to local tax and e-invoicing requirements?